Official Team Store of the Hudson Valley Venom

Shipping/Pickup Returns FAQ

Shipping:


  • Items will be shipped USPS.
  • All items will be shipped within 3 business days of purchase.
  • All PREORDER items will be shipped within 3 business days of us receiving them.
  • ALL SALES ARE FINAL. NO EXCHANGES OR RETURNS. 

 

Pickup:

  • PRESEASON: Pop-up pick up dates will be announced on our social Media.
  • After purchase, your item(s) will be available for pick up at any following home game.
  • All items must be picked up from the merch store by the end of regular season.

Returns:

Return policy

  • No refunds or returns - All sales are final
  • Custom jerseys, hats and beanies are final sale- no refunds, returns or exchanges.
  • Size exchanges only accepted with new, unworn merchandise and in-game only within 14 days of purchase. (custom jerseys, hats, and beanies excluded)